Back to home

Sales & Refunds

Last updated: August 2026

This page explains what ChainZap sells, how payment works, and how refund requests are handled.

It supplements the Terms of Use and does not replace them.

1. What is sold

ChainZap is free to use for Quick Checks. Paid access adds Deep Checks and deeper sharing.

Two paid tiers are available:

  • Pro: 5 Deep Checks per day for 30 days
  • Trader: 15 Deep Checks per day for 30 days

Deep Check packs can also be bought separately as one-off credits that do not expire with a pass.

Both tiers are one-time 30-day passes. They do not renew automatically and no payment method is stored for future charges.

2. Payment

Payments are processed inside Telegram with Telegram Stars, or on-chain with USDT.

Prices are quoted in US dollars; the Stars amount charged is derived from that price at the time of purchase.

ChainZap does not receive or store your card details. Telegram Stars purchases are handled entirely by Telegram under its own terms.

3. Delivery

Access is granted immediately after a successful payment is confirmed.

A pass runs for 30 days from activation. Daily quotas reset at midnight UTC and unused daily checks do not carry over.

4. Refunds

Access is delivered digitally and immediately, so a pass or credit pack that has already been used is not refundable.

If a payment was charged but access was not granted, or a check failed for a technical reason on our side, contact support and the charge will be reviewed and refunded where the fault is ours.

Refunds of Telegram Stars are subject to Telegram's own rules and timelines, which we do not control.

A result you disagree with is not grounds for a refund. ChainZap reports observable signals and never guarantees an outcome.

5. Service availability

ChainZap is provided on an "as is" and "as available" basis.

We do not guarantee continuous availability, uninterrupted operation, or error-free performance.

The Service may be modified, suspended, or discontinued at any time without prior notice.

6. Contact

For billing questions, failed payments, or a refund request, write to support with the date and amount of the payment:

chainzap@proton.me